Online entry purchase Terms & Conditions

Our goal is to make your purchasing experience easy, efficient and equitable, so we can get you on your way to events as quickly as possible. The following is designed to ensure your satisfaction and understanding of the purchase process on the sites. If you have any questions, please contact us. Your purchases on our Site are subject to these terms.

All prices occur in EUR.

Payment Methods
We use securely payments over PayPal system that accepts American Express, Visa, MasterCard, Discover,…

Who You Are Buying From
In some cases, Bowling Planet exclusively receives a limited number of entries from Event Organizers. These entries are then often offered with discount to ProUsers. You will be purchasing that entry from Bowling Plant who is not an Event Organizer.

Entry Confirmation
After submitting payment information, your name should be displayed on participants list with ticket icon () in selected squad. It is your responsibility to confirm with Event Organizer whether or not your Online enty phurchase has been placed and is valid. Only you may be aware of any problems that may occur during the purchase process. We will not be responsible for losses (monetary or otherwise) if you assume that an order was not placed because you failed to receive confirmation from Event Organizer.

Number of Entries or “Entry Limits”
When purchasing entry on our Site, you are limited (your account) to one entry per availible squad (also known as a “Entry limit”). This Entry limit is posted during the purchase process and is verified with every transaction. This policy is in effect to discourage unfair Entry buying practices. We reserve the right to cancel any or all purchases and Entries without notice to you if you exceed the posted limits. This includes purchases associated with the same account, name, e-mail address, billing address, credit card number or other information.

Modify of Cancel entry
The Event Organizer can modify or cancel entry before the confirmation to the player – not after. Note: We may cancel purchased entries if they were obtained fraudulently or otherwise in violation of our policies. If an event is canceled or rescheduled, only the original purchaser will be eligible for a refund.

Online purchased Entry is not transferable and is valid only for selected squad!

Canceled and Rescheduled Events
Occasionally, events are canceled or postponed. Should this occur, we will attempt to contact you to inform you of refund or exchange procedures for that event. For exact instructions on any canceled or postponed event, please contact Event Organizer.

If an event is canceled, and you purchased your entry through, we will automatically issue you a refund to your PayPal account that you used to purchase that entry.

If the event was moved or rescheduled, the Event Organizer may set refund limitations. Please contact us for more information or to request a refund if you cannot attend the rescheduled event. Please make sure to include/provide your Bowling Planet ProUSer account information so we can expedite your refund if applicable.

Refunds and Exchanges
Before purchasing online entry, carefully review your event and squad selection. Policies set forth by Event Organizer generally prohibit us from issuing exchanges or refunds after a online squad entry has been purchased. However, most entries bought online are fully refundable for 3 calendar days (72 hours) after you purchase them, up to one week before the event start.

You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to online entries you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by its clients, and you will not dispute or otherwise seek a “chargeback” from the PayPal. Should you do so, your entry may be canceled, and we may, in its sole discretion, refuse to honor pending and future online purchases made from all accounts on which such chargebacks have been made, and may prohibit all persons in whose name the PayPal accounts exist and any person who accesses any associated online account or who otherwise breaches this provision from using the Site.

If a refund is issued, it will be issued using the same method of payment that was used to purchase the entry. We will not be liable for travel or any other expenses that you or anyone else incurs in connection with a canceled or postponed event.

Billing Information Verification
Orders are processed only after a billing address, and other billing information, has been verified. Occasionally, we receive incorrect billing or account information for a online entry payment that can delay processing. In these cases, Bowling Planet customer service will attempt to contact you, using the information provided in your Bowling Planet user account. If we are unable to reach you after our initial attempt, we may cancel your order and may sell your entry to another customer without further notice.

Pricing and Other Errors
If the amount you pay for a entry is incorrect regardless of whether because of an error in a price posted on this Site or otherwise communicated to you, or you are able to make an online entry purchase that was not supposed to have been released for sale, then we will have the right to cancel that entry and refund to you the amount that you paid. This will apply regardless of whether because of human error or a transactional malfunction of this website or other operated system.

Multiple Browser Windows
When purchasing online entry, please ensure you are looking for entry and placing an order using only one browser window. Looking up entry using multiple browser windows could result in losing your entry or timer expiration.

Limitation of Liability
You voluntarily assume all risks and danger incidental to the event for which the entry is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. You bear all risks of inclement weather. Event date and time are subject to change.

License; Ejection and Cancellation; No Redemption Value
Event Organizers reserve the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Event Organizer rules. Breach of terms or rules will terminate your license to attend the event without refund. Purchased entry is not redeemable for cash.

Recording, Transmission and Exhibition
You agree that the event for which you purchase entry is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. You grant permission to us and the Event Organizer(s) to utilize your name, image, likeness, acts, poses, plays, appearance, movements, and statements in any audio, video, or photographic display or other transmission, exhibition, publication or reproduction made of, or at, the event (regardless of whether before, during or after of event) for any purpose, in any manner, in any medium or context now known or hereafter developed, without further authorization from, or compensation to, you or anyone acting on your behalf.

Unlawful Resale; Promotions
Unlawful resale (or attempted resale), counterfeit or copy of entries is grounds for seizure and cancellation without compensation. Certain maximum resale premiums and restrictions may apply in some states and we cannot be responsible for providing legal advice regarding resale or pricing of entries. You are responsible for complying with all applicable entry resale laws. In addition, we reserve the right to restrict or deny entry purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Online entries may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us, provided that even if such consent is obtained, any use of our trademarks and other intellectual property is subject to our written consent.